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SAP CS Training in Chennai


Course Duration

40 HOURS Sign in with Facebook Sign in with Facebook

About SAP Customer service (SAP CS)

  • SAP Customer service offers the solutions for service area.
  • This tool gives access to the all stages of functionality for custormer service companies - from reporting the problem, through planning the works and their execution, to the invoice settlement and issuance.

  • Course Contents

    Overview on Customer service
  • CS Integration with Other Modules
  • CS – SD Integration
  • CS – QM Integration
  • CS – FI Integration
  • CS – CO Integration
  • CS – PP Integration
  • CS – MM Integration
  • CS – HR Integration
  • Organisational elements in Customer service Module
  • Master data in Customer service
  • Installed Base Management
  • Functional Location
  • Equipment
  • Serial Number Management
  • Work Centre
  • Cost Centre
  • Activity
  • Activity Pricing
  • Warranty & Types
  • Status Profiles
  • DIP Profile
  • In-House Repair Process
  • Service Notification
  • Repair Order
  • Service Order
  • Resource Related Billing
  • Repair-At-Site Process
  • Service Notification
  • Service Order
  • Resource Related Billing
  • Annual Maintenance Contract Process
  • Contracts
  • Task Lists
  • Maintenance Plan
  • Third Party Repair Process
  • Service Notification
  • Service Order
  • Resource Related Billing
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